Contact us

We are happy to help with orders, downloads, printing or anything else about our planners.

Email us

Write to us at [email protected]. We usually reply within 2 business days.

To help us answer faster, please include:

• Your order number (you will find it in your order confirmation email)
• The email address you used at checkout
• The product name and a short description of the problem
• A screenshot, if something looks wrong in a file

Quick answers

• Can't find your files or email? See our downloads and printing help.
• Need to download again? Sign in to My account with your email address.
• Problem with a file or a refund question? Read our refunds and digital downloads policy.

Also on Etsy

If you bought from our Etsy shop, you can message us there too: etsy.com/shop/PetiteDiary.